General Purchases and terms of delivery:

Goods placed in the basket are not reserved until the order is placed and confirmed. All prices are inclusive VAT and in Swedish or Euro. Prices may change, but the price of placed orders applies throughout the order process.
The minimum order value is currently SEK 130 inclusive VAT. Sbipping cost within Sweden is at the moment 45sek upto 499sek. From 500sek shipping is free. 

We ship parcels within the EU, no delivery outside the EU at the present. Shipping cost is SEK 150, regardless to weight within EU.

We send all packages with PostNord, and you will recieve a tracking number for your package. 

Recieving: check your package immediatly if any damage, contact us immediatly or at the latest within 3 days. 

Incomplete information: Andekvarts AB is not responsible for incomplete information such as incorrect address, name, phone number or e-mail.  If parcel goes in return because of incomplete information, or no one picked it up a you have to pay a new freight to us so we can send your parcel again.

Reservation: for final sale, and stock error. 

Keep in mind that monitors/displays display differnt colours. Stones are natural and can vary. 

Order confirmation: is attached in the package

Bonus Points: you get points for almost everythin you shop in the store. You can check how many points you have yoursel and when you want to redeem your coupon. The discount coupon can be used in whole or in part. Once you reach 10 000 points the coupon will be sent out automatically.  The bonus system is not valid for retailer or wholesalers. 

Delivery time: Deliveries usually take place the day after ordering, with high order intake, shopping trips and holidays the delivery can take a few more days. Normal delivery time is 1-3 days. Observe your country may have a longer delivery time. 

Shipping: Unit shipping is SEK 150 regardless to weight

Environment: We protect environment and reuse packaging and packing material. 

 

Complaints, right of return:

Allways contact Andekvarts before sending anything back. No free returns, you have to pay the shipping cost yourself.

Packages have to well wrapped and in orginal packaging, enclose delivery note, order number name and address. Refunds are made to the account you used when you placed your order. 

Any complaints must be made no later than 5 days of after delivery. Any returns must be made within 14 days of reciept of the package. 

No exchanges allowed. 

You have the right under the law of distance contract to return orderded flawless goods without giving any reason. Notice of this must be provided as soon as possible, but no later than 14 days form recieving your goods. Does not apply for yoni eggs, pre-cut straps, massage wands, cords etc. return of personal jewelery etc. does not apply to returns. Hygenical

We follow the Swedish Consumer Agency´s recomendations see: konsumentverket.se

Copyright: 

Pictures, text & photographs must not be copied or used whithour permission by Andekvarts AB. These are under copyright and belong to Andekvarts AB. If you use, borrow or steal you will be charged SEK 400/photo

Payment Options:

If you live in Sweden you can pay through KLARNA, if you do not live in Sweden the options are PAYPAL and PAYSON

Payson: you can pay by credit card or internet bank through a pay link which is displayed after the order is placed. More information can be found at www.payson.se

Paypal: choose paypal when checking out, follow the instructions

 

GDPR-PRIVACY POLICY:

This policy describes how Andekvarts AB 556950-8707 handles your personal information. Andekvarts AB is responsible for personal data processing so that such processing takes place in accordance with applicable legisation. Collection of information in order for you to buy our goods or services or other information we must collect certain information, such as your namn, e-mail, address, phone number, company organzation number or address details of the company when registring for newsletters and using contrat forms. 

Disclosure to third paries: We do not sell, trade or otherwise transmit personally identifiable information to third parties. As third parties, we do not count on trusted third parties to help us run our website (hosting provider) or our company (accountant & bookkeeping agency) as well as official partners such as payment providers TA systems and business systems when needed to fullfill an orderded cmommitment. 
 
Cookies: We use cookies, our cookies improve access to our site and identify repeat visitors. Our use of cookies is generally not linked to personally identifiable information on our website. 
 
 

Cancel Subscription: 

We use the email address you provide us with to send information and updates related to your order, individual newsletters, related product information etc. If you no longer wish to receive such messages, you will find information on how to unsubscribe at the end of each e-mail.

 
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